| Price | Free |
| Version | 2.22.22.80 |
| Category | Communication |
| Developer | WhatsApp Inc |
| Source | iOS, Android |
| Rating | (4.4) |
WhatsApp is one of the most popular communication platforms around the world. With over 2 billion monthly active users, it’s no wonder why.
But did you know that WhatsApp offers businesses a powerful set of tools to help grow their customer base?
From marketing automation to sales management, there are plenty of ways to use WhatsApp to reach customers where they spend their time—on mobile devices.
Here are just some of the features you can take advantage of.
Marketing automation helps you automate repetitive tasks like sending messages, scheduling campaigns, creating leads, and much more.
You can even send automated messages based on events like device location, time of day, weather conditions, etc.
This way, you don’t have to worry about manually managing each campaign. Instead, you can focus on growing your business.
Sales management gives you complete visibility into every aspect of your sales process.
Whether you’re looking to manage multiple accounts, track performance across different channels, or analyze data in real time, WhatsApp Business makes it easier than ever to do so.
Customer support is crucial to the success of any business.
WhatsApp allows you to provide seamless, personalized customer service via text or voice call while giving you access to important information like account balances, recent transactions, and more.
WhatsApp is one of the most popular messaging apps around, and it makes sharing photos and videos easy.
The app lets you send files directly from your camera roll or gallery, including photos, videos, music, and even documents.
When sending a file, you’ll see options like “Send as an attachment,” “Copy link,” “Open in browser,” and “Share.”
Once sent, the recipient can view the file directly in WhatsApp without having to open another app.
WhatsApp offers some of the best features around when it comes to making calls abroad.
If you’re traveling outside of North America, there are no roaming fees, and you can make calls to people across the globe for free.
You don’t even need to have Wi-Fi access; you can simply dip into your data plan.
WhatsApp lets people send voice messages too, letting them speak directly into the conversation without typing anything out.
This works just like texting, except you don’t have to worry about spelling mistakes or typos.
To send a voice message, open a chat window and tap the mic icon next to the text field. Hold it down for a few seconds to start recording.
When you’re done speaking, let up on the mic and watch the timer count down. Tap Send once it reaches zero.
In March 2019, WhatsApp released an update to warn users about unauthorized third-party apps that could potentially cause problems. The app warns users that it might block such applications.
However, it does not provide any specific information on what kinds of issues might occur. WhatsApp advises users to stick with official versions of the application.
The warning appears in the form of an alert that reads “We’ve noticed you’re running an unapproved version of WhatsApp.”
If the user agrees, the app provides instructions on how to download the official version of the app.
On May 9, 2014, Iran’s supreme leader Ayatollah Ali Khamenei publicly stated his opposition to the use of WhatsApp, saying that it could be used against the Islamic Republic.
In response, Iranian President Hassan Rouhani issued an order for the ministry of information technology to block the messaging app.
In August 2016, a court in Tehran ruled that the blocking of WhatsApp violated freedom of expression and privacy rights. However, the ruling was overturned in October 2017.
On March 1, 2016, Facebook VP for Latin America Diego Dzodan was arrested in Brazil for his refusal to comply with a request for information about the encryption keys used by WhatsApp.
He was detained for eight days without being charged, despite having been accused of contempt of justice.
The Brazilian Supreme Federal Justice ruled that the arrest was “disproportionate and unreasonable”, and he was freed on the morning of March 2nd.
WhatsApp refused to give up the keys, citing privacy concerns, and the Brazilian government blocked it from operating within the country.
In response, the social network filed an injunction against the ban, arguing that it violated freedom of expression and access to information.
The government of Uganda has announced it will ban the use of social media platforms such as Facebook and WhatsApp.
A spokesperson told Reuters that the move was meant to enforce a tax on people who used the platforms.
“We want to ensure that we have our money,” he added. He did not explain how the government planned to collect the funds.
In December 2021, the Swiss government announced a complete ban on the use of encryption software by the armed forces, including WhatsApp and Signal.
This came about due to concerns about US authorities potentially being able to access user data for such apps under the CLOUD Act, passed in 2018.
The army recommended that all army personnel use Threema instead. Threema is a secure chat app that is based in Switzerland.
WhatsApp is a cross-platform instant messaging app developed by Facebook.
It allows users to send messages, photos, videos, voice notes, documents, links, and more between their smartphones, tablets, computers, and other devices.
WhatsApp was launched in 2009 and became one of the most popular messaging applications worldwide. It currently boasts more than 1 billion monthly active users.
